Serving Northwest OH

Defiance, OH 419-782-5821

Paulding, OH 419-399-4841

Office / Contracting 419-782-5080

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Serving Defiance and Paulding, OH

Call Defiance Plant Call Paulding Plant

Serving Defiance and Paulding, OH

Defiance 419-782-5821

Paulding 419-782-5821

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Help Us Help You

You are important to Baker-Shindler Company as a customer and we appreciate your business. We are happy to welcome any comments or suggestions that you may have. Please complete the survey below to help us provide you with quality products and the best customer service. We have locations in Defiance and Paulding, OH.

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Our Overall CONCRETE QUALITY is:*

Excellent

Good

Fair

Poor

N/A

Concrete Workability?*

Excellent

Good

Fair

Poor

N/A

Concrete Strength?*

Excellent

Good

Fair

Poor

N/A

Concrete Uniformity?*

Excellent

Good

Fair

Poor

N/A

Concrete Pumpability? (if applicable)

Excellent

Good

Fair

Poor

N/A

Concrete Set Time?*

Excellent

Good

Fair

Poor

N/A

Concrete Good Value for Price?*

Excellent

Good

Fair

Poor

N/A

Overall, Compared to Other Suppliers, Our QUALITY is:*

The Best

Above Average

Average

Needs Improvement

The Worst

N/A

Our Overall CUSTOMER SERVICE is:*

Excellent

Good

Fair

Poor

N/A

Easy to Order by Telephone?*

Excellent

Good

Fair

Poor

N/A

Concrete Usually Available When Needed?*

Excellent

Good

Fair

Poor

N/A

Delivery Dependable & On-Time?*

Excellent

Good

Fair

Poor

N/A

Operations/Salesperson Knowledgeable?*

Excellent

Good

Fair

Poor

N/A

Operations/Salesperson Responsive?*

Excellent

Good

Fair

Poor

N/A

Dispatchers Knowledgeable?*

Excellent

Good

Fair

Poor

N/A

Dispatchers Responsive?*

Excellent

Good

Fair

Poor

N/A

Drivers Cooperative and Skilled?*

Excellent

Good

Fair

Poor

N/A

Our Safety Practices on the Job?*

Excellent

Good

Fair

Poor

N/A

Appearance of Equipment?*

Excellent

Good

Fair

Poor

N/A

Responsive to Special Needs?*

Excellent

Good

Fair

Poor

N/A

Mistakes Resolved Quickly?*

Excellent

Good

Fair

Poor

N/A

Accuracy in Billing?*

Excellent

Good

Fair

Poor

N/A

Overall, Compared to Other Suppliers, Our SERVICE is:*

The Best

Above Average

Average

Needs Improvement

The Worst

N/A

Please Provide Your Comments and Suggestions

First Name:*

Last Name:*

Company:*

City:

State:

Zip:

Work Phone:*

Cell Phone:

Email:*

Ordered From:*

Defiance

Paulding

Date of Service:

Delivery Ticket #:

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Using Name-Brand Products Such as Kraft Tool and ProMix

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419-782-5821 - Defiance

419-399-4841 - Paulding

Defiance 419-782-5821

Paulding 419-399-4841

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